We hope that your experience is as effortless as possible, however, we do acknowledge that questions may arise.
Where is Inspire Ecoware company based?
We are located in Huntington Beach California.
Do your items ship from USA
Yes! We house and ship all of our items ourselves so we are able to offer fast reliable shipping
What shipping service do you use?
We proudly use United States Postal Service to ship all of our orders
When will i receive my tracking number?
If its been 2 business days and you have not received your tracking number please reach out to us via e-mail or phone and we will be happy to help you.
Something is missing from the order
While our packers are pretty great at getting your order together, very rarely they may leave an item out from the order. If this happens, please just reach out to us at firstname.lastname@example.org and we can get this sorted for you.
Amendments and cancellations
If you need to make changes to your order you will need to contact us within 24hrs of placing the order.
My Item arrived damaged
We do ship every item with extra padding. Despite this sometimes things are out of our control.
If this happens to you, please reach out with:
- Your order number.
- A picture of the damaged product.
Can I cancel my order
Any orders requesting cancellation may only do so within the first 24 hours of purchase. After this if the item has been shipped we must receive the product back before a refund is issued